The health and safety of our clients are our top priority. All clients are REQUIRED to wear a mask over their nose and mouth upon arrival and temperatures will be checked. Please be prepared to sanitize your hands. We will ask you to remove and dispose of your mask once the facial treatment begins and a new mask will be provided to you upon completion of the service. For hair removal services and body treatments, masks must be worn for the entire duration of the service. PLEASE RESCHEDULE IF YOU: Recently tested positive for COVID-19 or any other respiratory virus You and/or someone in your household has possibly been exposed to COVID-19 within the last 21 days Are feeling the slightest of cold/flu/allergy symptoms If you are showing any signs of possible sickness, you will be asked to leave, your deposit will be forfeited and 100% of the remaining balance will be charged to the card on file.

All services require a $25 non-refundable deposit upon booking your appointment. The deposit amount will go towards your total and the remaining balance will be due on the day of your appointment. All deposits are made directly through the booking site. The remaining balance is due on the day of your appointment via cash (strongly preferred) or Zelle only. Please also keep in mind that we do not maintain a cash drawer at this time. All deposits are non-refundable.

All clients must complete the new client consultation form for facial and/or hair removal services at least 24 hours prior to your appointment so that we can promptly begin the consultation and avoid rushing your experience. You will still have the opportunity to do so upon arrival, however, your remaining service time may be impacted. The form link(s) can be found in your confirmation email. Once you have completed the form(s) based on your respective treatment, we will keep them on file and you will not need to complete them again. However, if you become a "lapsed" client (i.e. have not booked with us for 3+ months), you will be asked to complete a new form upon returning.

There is a 10 minute grace period. After the 10 minute grace period has passed, we will do our best to accommodate you; however, out of respect for any client appointments that follow, you may be asked to reschedule. If we are able to accommodate you a $20 late fee will apply. Please plan ahead. If you fail to contact us regarding your tardiness (or anticipated tardiness) within the grace period, this will be considered a no call-no show in which 100% of your remaining balance will be charged to the card you have on file.

We understand that things happen and sometimes you need to cancel. We ask that all clients cancel at least 24 hours prior to your appointment time. You can do so by going to the original email confirmation (or most recent email reminder) and selecting "change/cancel appointment". If you cancel within 24 hours of your appointment time, 50% of your remaining balance will be charged to the card on file. Please note that deposits are only valid for one reschedule. No call-no shows are deemed unacceptable and thus 100% of your remaining balance will be charged to the card you have on file. This may also result in not being able to make future appointments with Total Bloom Co. Please be courteous!

Please do not bring any guests, children or pets (not including service animals) with you to your appointment. All clients must be at least 18 years of age.

All service and product sales are final. We are happy to provide samples for any products you might be interested in (subject to availability).

We reserve the right to refuse service for any reason. We pride ourselves on creating a peaceful and safe environment for all clients. Please come in with a positive attitude, open mind and good vibes!